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FAQ

Everything you need to know about My Safe Circle.

Simple answers about how it works, what information can be shown and how it is used.

My Safe Circle is a QR bracelet linked to a personal Safe Profile. With one simple scan, someone can view the information selected by the account owner and find the appropriate trusted contact.

No. The QR code can be scanned using the camera of a modern smartphone without installing an app.

No. My Safe Circle does not track location and does not work as a GPS tracker.

It can display only the information selected by the account owner, such as a name, photo, short message and contact details.

No. The QR code acts as a link to the Safe Profile. Personal information does not need to be stored inside the QR code itself.

The system is designed so profile information can be updated by the account owner when needed. This is planned functionality and is not available in this preview.

The platform is planned to allow the linked Safe Profile to be managed or deactivated by the account owner. This feature is not yet available in this preview.

Bracelet deactivation is planned so the account owner can deactivate a bracelet when needed. This feature is not yet available in this preview.

Yes, as long as there is internet access and the device can open the Safe Profile through the QR code.

My Safe Circle does not replace emergency services. In an emergency, always contact the appropriate local emergency services.

No. My Safe Circle is a communication and identification tool and is not a medical device.

It can be used by anyone who wants a simple way to connect with trusted people — including children, travellers, seniors or anyone who may need communication support.

No. The Safe Profile is designed to show only the information you choose.

The Safe Profile can include contact options selected by the account owner.

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